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AI Agents for Telecoms

Support your customers and agents with CogniAssist.
AI, powered by Generative AI on voice and chat

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Our Solutions

Explore our GenAI Solutions

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ChatAssist

Empower customer interactions with ChatAssist for intelligent and personalized support. Enhance engagement across multiple channels effortlessly.

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CodeAssist

Boost your coding efficiency with CodeAssist, providing smart suggestions and error detection. Streamline your development process with ease.

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Project Management Assist

Streamline your projects with Project Management Assist, ensuring seamless collaboration and efficient task management. Achieve your goals faster and smarter.

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SurveyAssist

Elevate your feedback process with Survey Assist, delivering insightful surveys and real-time analysis. Make data-driven decisions effortlessly.

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EmailAssist

Optimize your inbox with Email Assist, providing smart replies and efficient email management. Enhance productivity and stay organized effortlessly.

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VoiceAssist

Transform interactions with Voice Assist, offering clear and intelligent voice responses. Enhance communication with seamless voice technology.

Trusted by more than 1,000 brands worldwide

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AI Champions

Meet our AI Champions

Our customers make a difference everyday with a new generation of service experiences that just work.

Lufthansa
SEO Contain Writer
Toyota
SEO Contain Writer
Salzburg
SEO Contain Writer
Toyota
SEO Contain Writer

Driven by Performance

1B+

Annual
interactions

99%

Routing
Accuracy

70%

AHT
Reduction

Customer Self-Service

Harness the power of Generative AI

  • Personalized CX
  • Create meaningful connections and foster customer loyalty through tailored experiences.

  • Humanlike Dialogues
  • Amaze customers with empathetic dialogues and hyper-realistic voices powered by Generative AI.

  • Voice and Chat-Ready
  • Craft cutting-edge, frictionless interactions that are multimodal and omnichannel.

  • Proactive Service
  • Go beyond reactive support to provide proactive service that boosts satisfaction and revenue growth.

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Agent Copilot

Give your agents superpowers

  • Unlock Agent Productivity
  • Empower your workforce with real-time AI coaching and automated wrap-ups.

  • Effortless Resource Access
  • Provide agents with instant access to critical support knowledge and resources.

  • Global Language Support
  • Equip service teams to assist customers in any language leveraging real-time translation.

  • Enhanced CX
  • Deliver swift and precise responses โ€“ without customers ever having to repeat themselves.

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Cutting-edge AI workforce

Scale up your enterprise contact center

  • Enterprise-Ready Generative AI
  • Supercharge your contact center with secure, powerful LLM orchestration.

  • Reliability and Scale
  • Manage millions of annual interactions and effectively handle peak loads without compromising service quality.

  • Outpace Competitors
  • Respond to changing business and customer needs at speed and scale with market-leading AI.

  • Fast Time to Value
  • Integrate seamlessly into existing systems and rapidly realize ROI with business-driven automation.

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Deliver service experiences your customers will boast about

  • Enhance your customer service to create memorable experiences that leave a lasting impression.
  • Provide exceptional service that turns customers into enthusiastic advocates for your brand.


Our Customers

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Start shaping the future of customer service today

Discover how CogniAssist can help you create AI Agents for your business

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